Commercial Response

This is a for profit team. Legacy Technical Group, Inc. is a Commercial Incident Response Team. LTG, Inc. performs as an out source group to companies the cannot afford to staff an Internal Response team. Usually used in a crisis situation, LTG, Inc. also provides policy and procedure evaluation for preemptive abilities for incident response. The advantages of LTG, Inc. include.

1. Around the clock, on demand incident response, that is available by pager, cell phone, wireless e-mail, and other after business hours access.
2. On site and by request LTG, Inc. can be there within hours. (Depending on travel time)
3. Fully equipped and trained for forensics, litigation, expert testimony, and policy expertise.
4. Staffed by expert experienced technical personnel who train each year in the latest systems and procedures. They can interact with your technical staff at the technical level needed.
5. Performance of Fire Drills to exercise your incident response policies and procedures.
6. Expert executive training in walking through incident scenarios. This helps with decision making at the non technical management level. This is invaluable to show the strengths and weaknesses of the organizations incident response abilities and where policies and procedures need to change.
7. Constant advisories with threat monitoring tailored to the organizations specific infrastructure needs. Exploits, patch availability, and client specific impact information is general provided before Vendor patches become publicly available.
8. Penetration testing of security systems, and systems engineering are also available.

Disadvantages of a Commercial Response team are as follows.

1. Due to limited interaction with the Commercial Response team, they tend not to possess as good a view of the organization then its staff. Staff interaction with a commercial team is vital to successfully handle an incident.
2. Sole reliance on a Commercial Response team is not feasible for day to day incidents. Cost effectiveness of handling simple virus definition updates are not what Commercial Response teams are good for.
3. The Commercial Response team still has an ETA of travel time to the organization. In some cases that time is too long.
4. A wide scale incident, such as natural disasters, may make availability of the Commercial Response Team scarce due to limited resources availability.
5. Budgeting for a Commercial Response is difficult due to that "as needed" nature.